Privacy Policy
Last updated on Sep 14th 2023
Welcome to rimpindia.com. ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or make purchases through our platform.
We committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Information We Collect
We may collect the following types of personal information:
a. Contact Information: This includes your name, email address, phone number, shipping address, applications and other forms you submit to us..
b. Payment Information: We collect payment details, such as credit card information, to process your orders.
c. Order Information: We may store details of your orders, including products purchased, order history, and delivery preferences.
d. Account Information: If you create an account, we collect login credentials and other account-related information.
e. Communications: We may keep records of your communications with us, such as emails and customer support requests.
f. Usage Information: We collect data about your interactions with our website, including your browsing history, device information, IP address, and location.
How We Use Your Information
We use your personal information for the following purposes:
a. Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
b. Customer Support: To provide assistance, respond to your inquiries, and resolve issues.
c. Account Management: To manage your account, including account creation, login, and account-related communications.
d. Marketing and Promotions: To send you promotional materials, newsletters, and updates (you can opt out at any time).
e. Analytics: To analyze website usage patterns, improve our services, and enhance your user experience.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.
Disclosure of Your Information
We may share your personal information with:
a. Service Providers: We engage third-party service providers to assist with order processing, payment processing, shipping, and customer support.
b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
a. Access and Correction: You can access and update your personal information by logging into your account settings.
b. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
c. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
d. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@rimpindia.com
Security
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
Contact us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info@rimpindia.com